Floodlight Camera Help Center
If you are having trouble connecting your floodlight camera, please refer to our troubleshooting guide for connection issues.
2. FAQs
1.How to pair the floodlight camera with the "Smart Life" APP?
2.What to do if you encounter issues with the wi-fi connection?
① Please ensure you are using the Wi-Fi format supported by the camera floodlight. Based on our experience, many users have faced connection issues due to selecting the incorrect wi-fi format.
Model
3-LBC55M
3-LBC65M
3-LBC60M
Image
Wi-Fi Format
2.4GHz
2.4GHz/5GHz
2.4GHz
② Verify that you are entering the correct Wi-Fi password and that your internet speed is stable.
③ Ensure that the Wi-Fi signal strength at the location where you plan to install the floodlight camera is adequate. A weak or unstable Wi-Fi signal may lead to improper functioning of the camera. Consider relocating your wireless router closer to the camera or using a Wi-Fi range extender for better connectivity.
④ If issues persist, you can try resetting the product to factory settings, restarting your router, and attempting to reconnect.
If you continue to experience difficulties after trying these steps, please reach out to our customer service team for assistance.
3.How to reduce excessive notifications or overly sensitive motion detection?
① Turn off the motion detection alarm
② Reduce alarm sensitivity
③ Set Activity Area(Only supported by 3-LBC65M)
④ Enable Human Body Filtering
⑤ Set alarm timing
4.The sensor is not sensitive and only detects people when standing below the cam. How can I adjust it?
If the product is available in other colors, they will be listed on the product page. If you don't see the color you're looking for, please contact us and we will do our best to assist you.
5.Why is the video quality of the camera poor?
6.How to link Alexa with your 'Smart Life APP' Account?
① Open Amazon Alexa App > Slide the side menu > Click 'Browse Skills' > Click 'Skills & Games'.
② Search 'Smart Life' skills.
③ Enable 'Smart Life' skills.
④ Enter your account and password on 'Link Account' page.
⑤ Close the "Successfully Linked" window to discover security devices you can control with Alexa.
⑥ Choose devices to set up in allocated rooms after 'Discover Devices'.
3. Wi-Fi Setup Guide
4. App Guide
5. Setp Up & Install
How to Connect Smart Life APP with Olafus Floodlight Cam
Alexa Camera Integration
How to Use Your Spherical Camera App